5 important things to be aware of before signing a dental website design contract
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Track record and return on investment
Ask for proof of projects that potential website design companies have completed for other buyers. Check to see if these consumers have seen great results, and approximately how long was it before they saw a return on investment. Actual calls to other offices can help with questions you may have about the authenticity of what these website companies propose.
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Custom or template website?
When you customize a website, most companies will allow you full ownership of the site with the ability to take it to other hosting companies if you desire. The downside of customization is it takes longer to produce and requires more time on your end. A template website usually means the website company has ownership of images or videos placed on the website. It is much faster and requires less time and input on your, end but you should find out the stipulations if you decide to take your content to another hosting company.
Charge to change?
Know how much production time is included in your contract. Ask what the cost is for minor changes and adjustments after the production hours are exhausted and the launch has occurred.
Communication
It’s very important to have communication with the developer. Our office recently worked with a website company that was extremely difficult to work with. Production took two years longer than it should have because of constant emailing back and forth will little to no telephone contact. Make sure the company you use has a person in charge of your account — not a department. Another idea is to tailor payment to completion of the website and have an opt-out contingency if you are not satisfied with the progress of the work.